Telehealth connectivity issues
We've now resolved the telehealth connectivity issues. Thank you again for you patience.
We have identified the cause of the intermittent connectivity issues affecting telehealth video sessions. A fix has been prepared and is scheduled to be applied during our overnight maintenance window to avoid further disruption.
Users may continue to experience occasional connectivity problems until the fix is deployed.
We appreciate your patience as we work on the fix.
We are currently investigating reports of intermittent connectivity issues affecting telehealth video sessions. Some users may experience difficulty connecting or staying connected during calls.
Our team is actively working to identify the root cause and restore full service as quickly as possible.
We will provide updates here as soon as more information becomes available. Thank you for your patience.
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